Privacy Policy.
This policy explains what personal information Lualdi Advisors LLC (“we”, “us”) collects through REALIST at realist.solutions, why, who it is shared with, and the choices you have. We do not sell your personal information and we do not show advertising.
1What we collect
| When | What |
|---|---|
| You create an account | Your name, work e-mail address and firm and, if you give it, your phone number; and when you confirm your address through the link we send you. |
| You have an account | Your e-mail address and password — the password is stored only as a one-way hash, never in readable form — and your account type, plan and the data you have access to. |
| You pay by card | Stripe processes the payment. We receive a customer reference and the status of your subscription and invoices, never your card number. |
| You pay by wire | The order — its reference, the data ordered, the amount, dates and status — and your e-mail address. |
| You use the Service | Listings you save, data requests you send us (states, categories and any note), and preferences kept in your browser. |
| Every visit | Your IP address and request details, used for security and to limit abuse, and the sign-in cookie described below. |
| Site analytics | Through Google Analytics: the pages you view, how you reached them (for example from our website lualdiadvisors.com or an advert of ours), your device and browser type, and an approximate location derived from your IP address. Google Analytics does not receive your name or e-mail address. |
| We e-mail you | A record of what we sent: the recipient, subject and time. |
2Cookies and browser storage
We set one cookie of our own, realist_auth, which keeps you signed in. Your browser also keeps your sign-in token and display
preferences, for example the map style and which panels are open, in its own storage.
We also use Google Analytics, through the Google tag, to understand how the Service is used and to measure our own advertising
on Google. It sets Google's cookies (such as _ga) on this site and on our website lualdiadvisors.com, so that a visit that starts on one and
continues on the other is counted once. We do not use it to show you advertising. You can block these cookies in your browser, or use Google's
opt-out add-on, without affecting the Service.
3How we use it
- to run the Service: sign you in and show you the data your plan covers;
- to take payments and switch on what you bought;
- to open and run your account, including confirming your e-mail address, and to answer your data requests;
- to send service e-mails, such as wire instructions, payment confirmations and notices about your account or these policies;
- to keep the Service secure and prevent misuse;
- to decide what data to add, using the requests customers send; and
- to meet our legal, tax and accounting obligations.
We do not send marketing e-mails.
4Who we share it with
Only with the providers that help us run the Service, and only what each one needs:
- Stripe — card payments and billing.
- Hostinger — hosting the Service and delivering its e-mail.
- Google — website analytics (Google Analytics) and measuring the results of our own Google Ads.
- Providers your browser contacts as pages load — Esri for map tiles, Google Fonts for type, unpkg, jsDelivr and cdnjs for code libraries, and OpenStreetMap's Nominatim for address look-ups on property pages. Each receives your IP address and the request itself, as any website you load does.
We may also disclose information when the law requires it, to protect our rights or the safety of others, or as part of a merger or sale of the business, in which case this policy continues to apply to it.
5Information in listings
Property listings come from publicly available sources and can include the names or contact details of brokers or agents as published there. If a listing includes information about you that you want corrected or removed, write to us and we will act on it.
6How long we keep it
- Account information: while your account is open, and 24 months after it closes.
- Payment and order records: 7 years, for tax and accounting.
- Sign-ups whose e-mail address is never confirmed: deleted 7 days after the last link we sent.
- Security records such as IP addresses: only as long as they are needed for that purpose.
7Security
The Service is served only over HTTPS. Passwords are stored as one-way hashes. Data files on our servers cannot be reached from the web, and each account sees only the data its plan covers. No system is perfectly secure, but we work to protect your information and will tell you if a breach affects it, as the law requires.
8Your choices and rights
You can ask us to show you, correct, export or delete the personal information we hold about you, and you can close your account, by e-mailing info@lualdiadvisors.com. We may keep what the law requires us to keep, such as payment records. Depending on where you live — for example California, or the EU and UK — you may have further rights, including to object to some uses or to complain to your data-protection authority. We will not treat you differently for using them.
9Children
REALIST is a business service, not intended for anyone under 18, and we do not knowingly collect information from children.
10Where it is stored
Your information is stored on servers in the United States. If you use the Service from another country, your information is transferred there.
11Changes to this policy
We may update this policy. We will post the new version here with its effective date and, for material changes, tell you by e-mail or in the Service.
12Contact
Questions or requests about your information: Lualdi Advisors LLC · info@lualdiadvisors.com